Apple opens restore program for 2019 iPad Air fashions

By Mikey Campbell
Friday, March 06, 2020, 06:22 pm PT (09:22 pm ET)

Apple on Friday launched a restore service program for third-generation iPad Air fashions affected by a so-called “clean display screen challenge” that may in some instances depart the pill’s show completely disabled.

The “iPad Air (third technology) Service Program for Clean Display screen Difficulty” covers current-generation iPad Air fashions manufactured between March 2019 and October 2019, Apple stated in an announcement posted to its web site.

Underneath sure undefined circumstances, the screens of impacted models could go clean completely. Customers may see a quick flicker or flash seem earlier than the display screen goes clean, the corporate stated.

Apple failed to offer further element on the problem, however famous the issue ought to impression solely a “restricted quantity” of iPad Air models.

Homeowners of eligible iPad Air fashions can take their machine to an Apple Licensed Service Supplier or brick-and-mortar Apple Retailer for evaluation and free repairs. Alternatively, clients can organize to mail of their machine by contacting Apple Assist.

Typical of different Apple service packages, the iPad Air initiative doesn’t prolong customary guarantee protection and covers affected units for 2 years after first retail buy.

The third-generation iPad Air debuted in early 2019 as a middle-of-the-road possibility that sits between Apple’s iPad and iPad Professional collection.