Apple launches service program for iPhone 6s, 6s Plus fashions with 'no energy' points

By Mikey Campbell
Friday, October 04, 2019, 03:21 pm PT (06:21 pm ET)

Apple on Friday opened a service program for iPhone 6s and 6s Plus fashions that exhibit points powering on resulting from a failed part, the corporate introduced.

Dubbed the “iPhone 6s and iPhone 6s Plus Service Program for No Energy Points,” Apple’s new restore initiative covers a restricted variety of gadgets manufactured between October 2018 to August 2019.

In keeping with the corporate, an unidentified part might fail in sure iPhone 6s and iPhone 6s Plus gadgets, inflicting a failure when trying to show the handset on. Further particulars usually are not supplied and Apple says the issue impacts solely a “restricted serial quantity vary.”

Customers who consider their iPhone 6s or 6s Plus suffers from the described concern can examine eligibility by a serial quantity checker embedded within the service webpage.

The restore program webpage features a hyperlink to a help doc explaining how customers can establish their iPhone 6s serial quantity by the Settings app in iOS, in iTunes or iPhone’s authentic packaging.

House owners of eligible iPhone 6s and 6s Plus handsets can take their system to an Apple Licensed Service Supplier or brick-and-mortar Apple Retailer for evaluation. Alternatively, clients can prepare to mail of their smartphone by contacting Apple Assist.

The service program doesn’t prolong Apple’s guarantee protection, although homeowners who consider they paid for a restore associated to the now-covered concern can request a refund. Apple notes this system covers affected gadgets for 2 years after first retail buy.