"Be firm" .. How do you overcome anger and tension?

Use phrases that include the word “I”. The use of phrases starting with the word “I” allows others to know what you think or feel without your style being loaded. For example, say, “I disagree with you” instead of “you are wrong”, or say, “I want you to help in this” instead of “you to do it.” – The saying “no.” If you are struggling to reject what is required of you, then try to say, “I can’t do it now.” Be direct. Know that you do not have to explain the reason for your refusal. And if the explanation is needed, then make it short. Learn constantly. Learn the public scenarios you face. And practice what you want to say. It may be better to write first so you can practice from a written text. Use body language. You are confident even if you do not feel it. Keep the straight body position, but we are slightly forward. And keep regular visual communication. Maintaining neutral or positive facial expressions. Do not hold your arms or put your legs on top of each other. He faced the person in front of you. – Control your feelings. If you feel very emotional about a situation, wait a little, if possible. Breathe slowly. And make your voice calm and firm. Start learning simple skills. Marine your new skills in less dangerous situations, such as dealing with a partner or friend, before dealing with a difficult situation at work. Then correct yourself and adjust your way as needed.