Tag Archives: Software and IT Services (TRBC)

Apple unlikely to meet revenue guidance due to coronavirus impact

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(Reuters) – Apple Inc (AAPL.O) said on Monday it would not meet its revenue guidance for the March quarter because of the coronavirus outbreak slowing iPhone production and weakening demand in China.

FILE PHOTO: The Apple Inc. logo is seen hanging at the entrance to the Apple store on 5th Avenue in Manhattan, New York, U.S., October 16, 2019. REUTERS/Mike Segar/File Photo

Apple’s manufacturing facilities in China have begun to reopen, but they are ramping up more slowly than expected, the technology company said in a statement to its investors.

Global supplies of Apple’s iPhones will be limited as the sites work toward operating at full capacity, the company said.

“These iPhone supply shortages will temporarily affect revenues worldwide,” the company said.

In January, Apple forecast $63 billion to $67 billion in revenue for the second quarter ending in March, ahead of estimates of $62.4 billion.

The company said it would provide more information during its next earnings call in April.

Apple also said that store restrictions due to coronavirus precautions had affected its sales in China, with most retail stores either closed or operating at reduced hours.

“We are gradually reopening our retail stores and will continue to do so as steadily and safely as we can,” the company said.

The disruptions follow a strong December quarter for iPhone sales, which were up for the first time in a year.

Analysts have estimated that the virus may slash demand for smartphones by half in the first quarter in China, the world’s biggest market for smartphones.

“While we have discussed a negative iPhone impact from the coronavirus over the past few weeks, the magnitude of this impact to miss its revenue guidance midway through February is clearly worse than feared,” Wedbush analyst Daniel Ives wrote in a note.

Apple’s stock is expected to face a knee-jerk reaction on Tuesday, when Wall Street reopens after the Presidents Day holiday, Ives said.

Wedbush said it remained optimistic that Apple would be able to recover from the coronavirus setback.

“While trying to gauge the impact of the iPhone miss and potential bounce back in the June quarter will be front and center for the Street, we remain bullish on Apple for the longer term,” Ives said.

The outbreak is expected to intensify pressure on China’s economy, with multiple companies struggling to restart production after an extended Chinese New Year holiday.

Fiat Chrysler, <FCHA.MI, Hyundai Motor Co (005380.KS) and General Motors Co (GM.N) have all said their auto production lines were, or could be, hit by Chinese factories that are slow to restart because of the virus.

Reporting by Neha Malara in Bengaluru and Laila Kearney in New York; Editing by Dan Grebler and Peter Cooney

Our Standards:The Thomson Reuters Trust Principles.

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Exclusive: iPhone app makers questioned in U.S. antitrust probe of Apple – sources

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WASHINGTON (Reuters) – The U.S. Justice Department has reached out to app developers as part of its investigation into Apple Inc (AAPL.O), one of the four big tech companies being probed for alleged anti-competitive behavior, according one of the developers and another person familiar with the investigation.

FILE PHOTO: An Apple logo hangs above the entrance to the Apple store on 5th Avenue in the Manhattan borough of New York City, July 21, 2015. REUTERS/Mike Segar/File Photo

The chief executive of developer Mobicip, Suren Ramasubbu, told Reuters he was interviewed in November by a U.S. investigator who asked about the company’s interactions with Apple. The app, which has nearly a million users worldwide, allows parents to control what their children see on their iPhones.

Ramasubbu said the Mobicip app was temporarily removed from the iPhone app store last year for a failure to meet requirements imposed by Apple.

A source familiar with the Justice Department’s investigation said a handful of app developers had been contacted in what is the first indication of what officials are pursuing involving Apple since the investigation was revealed by Reuters in June.

U.S. President Donald Trump has criticized Apple’s Silicon Valley neighbors for other reasons, calling for closer scrutiny of social media companies and Google and accusing them of suppressing conservative voices online, without presenting any evidence.

U.S. Attorney General William Barr said in December that he hoped to have the Justice Department investigations into the big tech platforms – Facebook Inc (FB.O), Alphabet Inc’s (GOOGL.O) Google, Amazon.com Inc (AMZN.O) and Apple – wrapped up this year.

Apple declined comment, but pointed to a statement on its website that says its app store was designed to hold apps “to a high standard for privacy, security and content.”

“Since 2016, we have removed over 1.4 million apps from the App Store because they have not been updated or don’t work on our most current operating systems,” the site says.

Apple’s ability to do just that has been a point of contention in the courtroom. The company was accused in lawsuits last year of abusing its clout in the app market. In one case, the U.S. Supreme Court gave the go-ahead last May to an antitrust lawsuit that accused Apple of forcing consumers to overpay for iPhone software applications.

SCREEN TIME CONTROL

Apple introduced its Screen Time app, which includes parental controls, in June 2018. At the start of 2019, Ramasubbu told Reuters, his company was contacted by Apple and warned that Mobicip’s app violated the iPhone-maker’s rules relating to technical elements that had previously been acceptable.

The app was removed from the app store for about six months, during which time it was updated to be compliant with Apple rules, Ramasubbu said. It was reinstated in October 2019, but he estimates his company’s business has shrunk by half.

Six executives of parental control app companies interviewed by Reuters said they had a comfortable relationship with Apple until mid-2018. That is when Apple introduced its own, similar software giving parents oversight of their children’s phone screen time and searches.

Apple has said that it had been concerned about parental control apps using technology which gave developers access to sensitive data, and that they declined to approve apps that used the technology if they did not also commit to not sharing data on children.

As the arbiter of who is allowed to sell in the app store, Apple says it has the power to ensure that only the highest quality apps are sold there.

But some developers say it also allows Apple to push out apps that compete with its own products, thus strengthening its profits at a time with its device sales have stagnated and it is seeking new sources of revenue.

Reporting by Diane Bartz; Editing by Chris Sanders and Edward Tobin

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Apple faucets recycled uncommon earth components for iPhone components

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Sept 18 (Reuters) – Apple Inc’s new iPhones will used recycled uncommon earth components in a key part, the corporate stated on Wednesday.

Apple stated it’ll used recycled uncommon earths in its “Taptic Engine,” a component that lets iPhones mimic a bodily button click on regardless of being a flat pane of glass. The half is about one-quarter of the uncommon earth components contained in the iPhone fashions.

Uncommon earths, a gaggle of 17 specialised minerals, have turn out to be a flash level in commerce tensions between the US and China. The weather are utilized in weapons, shopper electronics and different items.

China dominates the processing of the uncooked minerals, and has implied via its state-controlled media that it may prohibit uncommon earths gross sales to the US, simply because it did to Japan after a diplomatic dispute in 2010.

Lisa Jackson, Apple’s vice chairman of atmosphere, coverage and social initiatives, stated Apple’s use of recycled uncommon earths was “not associated” to commerce tensions however may assist it keep a gentle provide.

“That is a kind of completely satisfied coincidences the place what is nice for the planet is actually good for enterprise on the identical time,” Jackson advised Reuters. “One of many issues we discuss rather a lot internally, simply generally, is how way more resilient this makes our provide chain.”

In shopper electronics, uncommon earths reside in tiny audio system and actuators. The components are so small that gathering them for recycling is troublesome and costly.

For now, Apple will use recycled uncommon earths from an outdoor provider, not from beforehand used iPhones. Apple declined to call the provider or say what merchandise the uncommon earths have been recovered from.

However Jackson stated that Apple’s scale – new iPhone fashions are usually promote tens of hundreds of thousands of models per 12 months – helped make the challenge economically viable.

“Now we have primarily made a marketplace for this entrepreneur, this innovator, who discovered a strategy to recycle uncommon earths,” Jackson stated.

Apple usually goals to reuse components from its previous units.

Apple stated on Wednesday that aluminum from enclosures recovered via its trade-in applications will likely be melted down and made into new MacBook Air laptop computer computer systems. The corporate beforehand disclosed that cobalt recovered from iPhone batteries disassembled by robots at its recycling labs in Texas is put into new iPhone batteries.

Apple is experimenting with methods to get well uncommon earths from its telephones utilizing its robots, which may take away tiny components and separate them into assortment bins to combination sufficient materials to make recycling viable.

The corporate can also be researching ways in which standard recyclers, who shred units and separate out the assorted supplies, may tweak their traces to get well the weather, info that Jackson stated Apple is open to sharing.

“There are some improvements of ours that we truly need individuals to repeat. In order a lot as doable – so long as it doesn’t give away a few of our different design and engineering innovation – we’re completely satisfied to convey alongside the recycling trade,” Jackson stated. “Now we have began to be way more clear round this expertise improvement than we often are.” (Reporting by Stephen Nellis in San Francisco; Modifying by Greg Mitchell and Sonya Hepinstall)

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Apple to reveal streaming service prices while iPhones on ‘holding pattern’ until 5G

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(Reuters) – Apple Inc (AAPL.O) is set on Tuesday to announce pricing for its forthcoming streaming TV service as well as updates to its iPhone lineup, as the tech giant reaches a turning point where it focuses as much on services as its hardware and software.

FILE PHOTO: A demonstration of the newly released Apple products is seen following the product launch event at the Steve Jobs Theater in Cupertino, California, U.S. September 12, 2018. REUTERS/Stephen Lam

The annual upgrade to the iPhone is expected to include new camera features but few big changes, with Apple in a “holding pattern” until it rolls out 5G phones with faster mobile data speeds next year, analysts said. Instead, services like the television content featuring the likes of Oprah Winfrey that will compete with Netflix Inc (NFLX.O) and Walt Disney Co (DIS.N) could take center stage.

While the iPhone still makes up more than half of Apple’s sales, Tuesday’s event may nudge it off center stage after a decade in the limelight.

Apple long boasted about its competitive advantage over rivals such as Samsung Electronics Co Ltd (005930.KS), which makes handsets, or Alphabet Inc’s Google (GOOGL.O), which provides the Android operating system for most of the world’s phones. Apple touted controlling both the hardware and software, resulting in polished products that commanded premium prices and captured most of the smart phone industry’s profits.

But at the fall event at 10 a.m. PT (1700 GMT) in the Steve Jobs Theater in Cupertino, California, typically Apple’s splashiest and dedicated to its flagship devices, Apple is cementing a third element to its focus: hardware, software and services.

The new strategy, which Apple hinted at an event in March where it gave some details about the streaming TV service, comes as iPhone sales have declined year-over-year for the past two fiscal quarters and investors are fixed on the growth potential for services.

Questions about how Apple will price its television service, and whether it will bundle it with its streaming music products, will weigh on the minds of Wall Street and analysts just as much as whether the Apple TV hardware box gets an upgrade or how many cameras the iPhone has. Apple has not yet given a specific launch date or price.

“This is the first time we’ll get to see Apple’s strategy with all three parts of the business,” said Ben Bajarin, an analyst with Creative Strategies.

With streaming content, Apple is entering a crowded field. Since Apple’s initial television event in March, rivals like Walt Disney Co (DIS.N) have since announced a $6.99 per month service that will contain that firm’s iconic children’s content.

With no historic library of television content of its own, Apple will sell its own service – Apple TV+ – even as it already serves as a reseller of other channels like HBO and, analysts believe, takes a cut of sales. Bajarin said Apple’s challenge is to persuade consumers that its family of devices, from its set-top box to phones, are the best one-stop place to watch shows, despite the fact that Netflix has yet to come on board with the integrated viewing system. (Netflix remains available as a standalone app on Apple devices, and its shows appear in search results in the Apple TV app.)

“Netflix is sort of gaping void” in the Apple TV app “but they’ve got Amazon and all the channels on board,” Bajarin said. “The vast majority of content providers are playing nice with Apple TV.”

Apple is also likely to unveil updates to the iPhone and Apple Watch. Analysts expect the iPhone to feature better cameras, and perhaps new chips to help handle the work of sensors on the device, but few new blockbuster features. Those are not expected until next year, when Apple is expected to have a 5G device capable to taking advantage of faster mobile data networks.

“I believe we are in an incremental holding pattern until 5G. Customers with iPhone X and beyond likely won’t have a reason to upgrade,” said Patrick Moorhead of Moor Insights & Strategy.

In terms of pricing, most analyst expect prices to remain unchanged from the last year’s models, between $749 and $1,099 depending on size and features. Apple makes much of its profits on selling memory upgrades to devices with larger storage capacity, and Moorhead said falling memory chip prices could help Apple absorb the cost of tariffs on Chinese-made goods, which are expected to hit mobile phones starting Dec. 15.

“Thankfully storage and memory prices have declined so instead of taking more profit, I see Apple eating the cost and not raising prices,” Moorhead said. “I can also see Apple leaning heavily on its supply chain to eat some of the cost.”

Reporting by Stephen Nellis; Editing by Lisa Shumaker

Our Standards:The Thomson Reuters Trust Principles.

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Apple to reveal streaming service prices while iPhones on ‘holding pattern’ until 5G

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(Reuters) – Apple Inc (AAPL.O) is set on Tuesday to announce pricing for its forthcoming streaming TV service as well as updates to its iPhone lineup, as the tech giant reaches a turning point where it focuses as much on services as its hardware and software.

FILE PHOTO: A demonstration of the newly released Apple products is seen following the product launch event at the Steve Jobs Theater in Cupertino, California, U.S. September 12, 2018. REUTERS/Stephen Lam

The annual upgrade to the iPhone is expected to include new camera features but few big changes, with Apple in a “holding pattern” until it rolls out 5G phones with faster mobile data speeds next year, analysts said. Instead, services like the television content featuring the likes of Oprah Winfrey that will compete with Netflix Inc (NFLX.O) and Walt Disney Co (DIS.N) could take center stage.

While the iPhone still makes up more than half of Apple’s sales, Tuesday’s event may nudge it off center stage after a decade in the limelight.

Apple long boasted about its competitive advantage over rivals such as Samsung Electronics Co Ltd (005930.KS), which makes handsets, or Alphabet Inc’s Google (GOOGL.O), which provides the Android operating system for most of the world’s phones. Apple touted controlling both the hardware and software, resulting in polished products that commanded premium prices and captured most of the smart phone industry’s profits.

But at the fall event at 10 a.m. PT (1700 GMT) in the Steve Jobs Theater in Cupertino, California, typically Apple’s splashiest and dedicated to its flagship devices, Apple is cementing a third element to its focus: hardware, software and services.

The new strategy, which Apple hinted at an event in March where it gave some details about the streaming TV service, comes as iPhone sales have declined year-over-year for the past two fiscal quarters and investors are fixed on the growth potential for services.

Questions about how Apple will price its television service, and whether it will bundle it with its streaming music products, will weigh on the minds of Wall Street and analysts just as much as whether the Apple TV hardware box gets an upgrade or how many cameras the iPhone has. Apple has not yet given a specific launch date or price.

“This is the first time we’ll get to see Apple’s strategy with all three parts of the business,” said Ben Bajarin, an analyst with Creative Strategies.

With streaming content, Apple is entering a crowded field. Since Apple’s initial television event in March, rivals like Walt Disney Co (DIS.N) have since announced a $6.99 per month service that will contain that firm’s iconic children’s content.

With no historic library of television content of its own, Apple will sell its own service – Apple TV+ – even as it already serves as a reseller of other channels like HBO and, analysts believe, takes a cut of sales. Bajarin said Apple’s challenge is to persuade consumers that its family of devices, from its set-top box to phones, are the best one-stop place to watch shows, despite the fact that Netflix has yet to come on board with the integrated viewing system. (Netflix remains available as a standalone app on Apple devices, and its shows appear in search results in the Apple TV app.)

“Netflix is sort of gaping void” in the Apple TV app “but they’ve got Amazon and all the channels on board,” Bajarin said. “The vast majority of content providers are playing nice with Apple TV.”

Apple is also likely to unveil updates to the iPhone and Apple Watch. Analysts expect the iPhone to feature better cameras, and perhaps new chips to help handle the work of sensors on the device, but few new blockbuster features. Those are not expected until next year, when Apple is expected to have a 5G device capable to taking advantage of faster mobile data networks.

“I believe we are in an incremental holding pattern until 5G. Customers with iPhone X and beyond likely won’t have a reason to upgrade,” said Patrick Moorhead of Moor Insights & Strategy.

In terms of pricing, most analyst expect prices to remain unchanged from the last year’s models, between $749 and $1,099 depending on size and features. Apple makes much of its profits on selling memory upgrades to devices with larger storage capacity, and Moorhead said falling memory chip prices could help Apple absorb the cost of tariffs on Chinese-made goods, which are expected to hit mobile phones starting Dec. 15.

“Thankfully storage and memory prices have declined so instead of taking more profit, I see Apple eating the cost and not raising prices,” Moorhead said. “I can also see Apple leaning heavily on its supply chain to eat some of the cost.”

Reporting by Stephen Nellis; Editing by Lisa Shumaker

Our Standards:The Thomson Reuters Trust Principles.

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Apple may spark upgrade rush with new iPhones, tight pricing

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(Reuters) – Apple Inc (AAPL.O) could sell as many as 200 million of its latest iPhones from existing users upgrading their older devices and much of that demand will come from China despite an ongoing trade war, several Wall Street analysts said on Monday.

FILE PHOTO: People look at iPhones at the World Trade Center Apple Store during a Black Friday sales event in Manhattan, New York City, U.S., November 23, 2018. REUTERS/Andrew Kelly

The Cupertino, California-based company is widely expected to launch three new iPhones on Tuesday, featuring upgraded processors and new camera functionality, along with a video streaming service that will take on the likes of Netflix Inc (NFLX.O) and Walt Disney (DIS.N).

The upgrade cycle could translate into roughly 180 million iPhone units sold in the next 12 months with roughly 60 million to 70 million consumers due for an upgrade in China, where Apple struggled with its last launch, Wedbush analysts said.

Apple currently has about 900 million active iPhones globally and the combination of slack sales for its iPhone X launches since 2017 and relatively tight control of pricing may spur demand from users who have been holding out previously, several analysts said.

“These old phones would be candidates for upgrade and we continue to look at fiscal 2020 as a ‘Trade-in’ iPhone cycle versus 2021 which should be a 5G-driven cycle,” Bank of America analysts said.

They estimated there were 200 million iPhone 6 and earlier models which were primed for upgrading.

Apple’s 2020 fiscal year starts from October and none of the brokerages expected it to launch a 5G-enabled iPhone this time round – in contrast to recent 5G mobile launches by Samsung Electronics (005930.KS) and China’s OnePlus.

Analysts and other industry watchers expect Apple to launch three smartphones: a 5.8-inch iPhone 11 Pro, 6.5-inch 11 Pro Max and a low-priced 6.1-inch 11R.

The base model is expected to be priced at $749, the iPhone 11 Pro at $999 and iPhone Pro Max at $1,099, roughly unchanged from last year’s prices, with the company opting to push through any potential tariffs on the devices in favor of boosting sales volumes.

Apple faces here levies of 15% imposed by the U.S. government on products made in China including smartwatches and wireless headphones as of Sept. 1, with a tariff on the iPhone to take effect on Dec. 15.

Apple has seen bumps in demand in China this year, driven by Chinese online retailers discounting iPhones.

“Apple saw meaningful elasticity of demand in China when it lowered the price of iPhone XR, and we expect Apple to potentially lower pricing of some models,” the Bank of America analysts said.

Reporting by Supantha Mukherjee and Tanvi Mehta in Bengaluru; Editing by Maju Samuel

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Apple faces investigation for suspected unfair competitors in Russia

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The emblem of Apple firm is seen outdoors an Apple retailer in Bordeaux, France, March 22, 2019. REUTERS/Regis Duvignau

MOSCOW (Reuters) – Apple (AAPL.O) is beneath investigation in Russia following a criticism from cybersecurity firm Kaspersky Lab and could also be abusing its dominant market place, Russia’s anti-monopoly watchdog stated on Thursday.

Watchdog FAS stated it was investigating why a brand new model of Kaspersky Lab’s Protected Youngsters utility had been declined by Apple’s working system, leading to a major loss in performance for the parental management app.

It stated Apple had launched model 12 of its personal parental management app, Display Time, which had related features to the Kaspersky program. Parental management apps enable dad and mom to regulate their kids’s cellphone and pill utilization.

Requested in regards to the Russian investigation, Apple referred Reuters to an April 28 assertion during which it stated it had not too long ago eliminated a number of parental management apps from its App Retailer as a result of they “put customers’ privateness and safety in danger.”

It stated a number of of those apps had been utilizing a “extremely invasive” expertise referred to as Cell Machine Administration (MDM) and that its use in a consumer-focused app was a violation of App Retailer insurance policies.

Kaspersky stated Apple’s App Retailer pointers allowed for a restricted use of MDM, however that it was not clear methods to get hold of Apple’s permission to take action. It additionally stated the necessities diminished the competitiveness of third social gathering builders.

Reporting by Maria Kiselyova, Nadezhda Tsydenova; writing by Tom Balmforth; modifying by Jason Neely/Keith Weir

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