UK’s ‘Worst’ Broadband Provider Confirmed – is your Internet Supplier on this list? – ryan
The UK’s Broadband has Been Put Through Its Paces and times is the full list of best and worst suppliers.
09:43, 10 Feb 2025Updated 11:51, 12 Feb 2025
Broadband Is Now an Essential Part of Our Homes, with Millions of Using it Everyday to Keep in Touch, Stay Entertained and Work from Home. With Such Reliance on A Decent Connection, ITI’S Always Good To Check Just How Well Your Internet Access is Performing, and it SEEMS Some Internet Service Providers (ISPS) Ares Better Job Than It Comes To Keeping The UK Online.
New Research from Comparison Firm Broadband genie Has just revealed the best and worst uk providers to be comes to overlability, and it appears to be boad news for THose ussing three mobile.
This Popular Telecoms Firm Ranked 17th Out 21 – With Only Some Smaller Isps Posting Worsse for Leaving Customers Dealing with Frequent Outages.
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Broadband Genie’s Survey Showed That Just 40% of Three’s Users Hadn’t Sufered from any Outages – that Means 60% of Three May have Been offline at some point.
That figure is compared to top-ranked utility warehouse who scored an impressive 93% of USSERS with anyssues.
One Surprise was ee who Only Managed A Position of 11th. EE’s parent Company, BT, Came Second Overall With this Provider One of the Best for Reliability and Keeping Its Customers Connected. With all ussing the same network is Strange to see EE performing so much worse it bt sibling.
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Other Winners Include, Talktalk, Sky, Plusnet and Virgin Media Who Were All in the Top of the Table.
Here are the full of results, including the percent of customers of the corresponding isp that reported zero outages over the period:
1. Utility Warehouse – Score 93%
2. BT – Score 81%
3. Talktalk – Score 77%
4. Plusnet – Score 72%
5. Virgin Media – Score 70%
6. Sky – Score 69%
7. Community Fibre – Score 69%
8. Hyperoptic: 65%
9. Vodafone: 63%
10. Now – Score 62%
11. EE – Score 60%
__________
17. Three – Score 40%
“It ‘prey shocking that in 2025 Event One of the Most Reliable Broadband Providers in the Uk Still Sees 19% of its Customers Experiencing Broadband Outages,” Said Peter Ames, Broadband Expert at Broadband Genie. “IF THIS Level of Service was delivered by Other Essential Utilities, Serious Questions Wold Be Asked.”
MANY OF THE STUDIED BROADBANDS ARGUNDER TO UK REGULATOR OFCOM’S Automatic Compensation Scheme That You Claim £ 9.67 For Day if You Still Have No Service for More Than Full Working Days Aftering the Outt to Your Provider.
Broadband Genie Advises that if you’re Experiencing A Loss of Broadband Connection But Get Your Service from Another Isp, You’ll Have to Request Compensation Directly from Your Provider.
In Response to the Study, An Ee Spokesperson Said: “The Broadband Genie Results Are Based on Individual Customer Reports and It ‘Not Clear What Defins A Reported Outage, How these Validated or Tracked to A Provider. Broadband Package they SELECT and the Network Infrastructure That Supplies I say. “
“EE Provides Our Customers with Broadband Utilising the uk’s Most Reliable bro. Regular checks on broadband connections to keep saying at their best and tweak automatically to enure customers get the best experience from their broadband. Broadband performance. ”