If you happen to’re an Apple consumer who’s nonetheless rocking an iPhone 6s or 6s Plus and it instantly began refusing to activate, don’t fear: It’s Apple’s fault, not yours.
Apple blamed the problem on a part failure in a Friday weblog put up asserting a brand new restore program for the units:
“Apple has decided that sure iPhone 6s and iPhone 6s Plus units could not energy on as a result of a part that will fail. This concern solely impacts units inside a restricted serial quantity vary that have been manufactured between October 2018 to August 2019.”
This system’s web page asks customers to enter their cellphone’s serial quantity to examine if it qualifies for a free restore. Eligible units might be serviced at an Apple Retailer, an Apple Approved Service Supplier, or via a mail-in service with Apple Restore Middle.
Now to be clear, this new program isn’t a catch-all tune-up for no matter issues your cellphone could have already got. If it’s already sporting a busted display or different injury that “impairs the power” of Apple’s techs to repair this start-up concern, you may nonetheless find yourself getting a invoice for these further repairs.
One other caveat, due to course there’s extra: This supply solely covers 6s and 6s Plus telephones for 2 years after first buy, so time’s a’ ticking. Lastly, when you’ve already paid to repair the issue your self (in any case, what sort of heathen survives and not using a cellphone today) chances are you’ll be eligible for a refund by way of Apple assist.
After launching the iPhone 6s and 6s Plus in 2015, Apple quietly killed off the sequence final 12 months, thus ending the final era within the firm’s numbered iPhone line to host a headphone jack. Sufficient customers refusing to surrender on that creature consolation could clarify why the 6s and 6s Plus stay the oldest iPhones supported by Apple’s iOS13, in keeping with Ars Technica. And why Apple is launching a brand new restore service for a four-year-old cellphone within the first place.