Nikki, an NHS GP based in Manchester, took to Twitter after filling out an online application form on the credit card companyâ€™s website.
After selecting the title â€œDrâ€ and the gender â€œFemaleâ€ on the form, she received an error message reading: â€œYour gender does not match the title you provided. Please check and try again.â€
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Nikki shared the post with her followers, calling out the company directly for the system error â€“ and suggesting it was an example of â€œeveryday sexismâ€.
Some users were outraged by the suggestion women couldnâ€™t be classified as doctors, calling out Barclaycard.
OMG that is SHOCKING.
â€” Dr Abigail McQuatters-Gollop (@anaturalstate) March 18, 2019
Others â€“ including women who worked as doctors and professors â€“ shared their own examples of gender discrimination.
I had this with John Lewis, who refused to discuss my fridge because they assumed someone called Dr Leaton Gray would have to be a fella.
â€” Sandra Leaton Gray (@drleatongray) March 18, 2019
Haha. My husband booked a flight to me using â€˜Professorâ€™; the system assumed Iâ€™m male and had problems getting on the plane. I know, so nineteenth century.
â€” The Money Principle (@moneyprinciple) March 18, 2019
This reminds me of the time I went to open an account with @Barclays and my husband (who was with me for the trip) got called â€˜Dr Thomsonâ€™ and when he pointed to me (the customer) they still addressed their questions to himâ€¦ ðŸ™„ðŸ¤¦ðŸ»â€â™€ï¸
â€” Dr Mel Thomson (@DrMel_T) March 18, 2019
That is ridiculous, Iâ€™ve heard the same first hand about a national window fitter who said â€œshall we wait for your husband to come home to sort the finances?â€
â€” Ryan McDonough (@ryanmcdonough) March 18, 2019
The window company wonâ€™t even quote me without my husband being at home ðŸ¤£
â€” Michaela Dickson (@MichaelaDickson) March 19, 2019
However, one person discovered the issue was more likely a technical glitch than actual sexism â€“ pointing out the â€œdoctorâ€ and â€œmaleâ€ combination also failed.
Nikki later updated her Twitter followers, confirming that Barclaycard had processed her card application after the â€œtechnical glitchâ€.
To follow up â€“ Iâ€™ve spoken to @Barclaycard and theyâ€™ve kindly processed my application. I always thought it was a computer glitch, I never thought they were being deliberately sexist. I just thought it was an amusing technical error that others might appreciate
â€” Nikki (@_hurricanenikki) March 18, 2019
Barclaycard also confirmed their systems were â€œcertainly not programmedâ€ to not accept female doctors.
Hi Nikki. This shouldnâ€™t happen, our systems are certainly not programmed to do that and weâ€™ve had no other reports of this malfunction. Can I just ask you, did you change any details further through the application, or hit the â€˜backâ€™ button at any time during it? 1/2
â€” Barclaycard (@Barclaycard) March 17, 2019
It was only earlier this month that Virgin Atlantic finally ditched compulsory make-up for female air stewards.