غير مصنف

Restaurant Server Training

source

الوسوم
اظهر المزيد

مقالات ذات صلة

‫20 تعليقات

  1. 18% tip? Uummm…the going rate is 20%. Also, the waitress is way too chatty. Dining guests are much more sophisticated now and days and I'm sure have done research abt a restaurant online. This server is taking up way too much time asking questions and giving unnecessary descriptions abt the drinks and foods. The guest knows how to read the menu.

  2. I highly go against this, way too weird.

    Here is how I do it:

    First Encounter (come within 2 minutes of seating)
    1) Good (Morning/Afternoon/Evening), welcome to (Name of Restaurant), my name is ____________________. I will be taking care of you this (morning/afternoon/evening). May I start you off with something to drink? (Take customer drink order).

    Second Encounter (come within 3 minutes after 1st encounter, 4-5 if alcohol)
    1) Did you have any questions about the menu? (while I am setting down drinks). Great, can I start you off with (insert 1-2 popular appetizers) or another one of our appetizers? Okay, are you ready to order? (Take order)

    Third Encounter (come as soon as apps. are ready, if they did not orders apps. come usually 8-10 minutes later)
    1) Can I get you a refill?

    Fourth Encounter (come as soon as food is ready)
    1) (set food down) Can I get you anything else?

    Fifth Encounter (come 2-3 minutes later)
    1) How is everything? (Refill if needed)

    Sixth Encounter (come usually 10 minutes after food has arrived, if the plates are getting empty)
    1) How was everything? (get refills if needed). Would you like our dessert menu? (most people decline). Okay, here is your check, no rush on this.

    Seventh Encounter (come as soon as check is ready for pickup)
    1) Thank you

    Eight Encounter (come as soon as credit card is finished processing)
    1) Thanks for coming in today, have a great day!

  3. Thanks for the video. People can get extra knowledge about the waiter/waitress job. But sorry to say 1 things. Waitress is righting by her right hand and why she is serving the food to the customer by left hand. This is a mistake that I judge. I am not commeting for any 1 . I am also a waiter in my job. I love to learn more about the waiters job. Thanks for the video. Wish to see more video in futer. Best of luck.

زر الذهاب إلى الأعلى