Restaurant Server Training

Perfect

Acronyms Be Convoluted Disablements with Xylophone Organs

this is exactly what our restaurant teaches.

I don't speak english very well but I did get hired in a hotel I'm so lucky.

14:35 I thought you weren't suppose to put your thumb in the dishes like that?

JFC. When I go out for dinner, I would like to actually talk to my dinner date, not worry about being forced into some sales pitch by the server. This was really over the top and annoying.

I highly go against this, way too weird.

Here is how I do it:

First Encounter (come within 2 minutes of seating)
1) Good (Morning/Afternoon/Evening), welcome to (Name of Restaurant), my name is ____________________. I will be taking care of you this (morning/afternoon/evening). May I start you off with something to drink? (Take customer drink order).

Second Encounter (come within 3 minutes after 1st encounter, 4-5 if alcohol)
1) Did you have any questions about the menu? (while I am setting down drinks). Great, can I start you off with (insert 1-2 popular appetizers) or another one of our appetizers? Okay, are you ready to order? (Take order)

Third Encounter (come as soon as apps. are ready, if they did not orders apps. come usually 8-10 minutes later)
1) Can I get you a refill?

Fourth Encounter (come as soon as food is ready)
1) (set food down) Can I get you anything else?

Fifth Encounter (come 2-3 minutes later)
1) How is everything? (Refill if needed)

Sixth Encounter (come usually 10 minutes after food has arrived, if the plates are getting empty)
1) How was everything? (get refills if needed). Would you like our dessert menu? (most people decline). Okay, here is your check, no rush on this.

Seventh Encounter (come as soon as check is ready for pickup)
1) Thank you

Eight Encounter (come as soon as credit card is finished processing)
1) Thanks for coming in today, have a great day!

it was great job but in my openion we can take order of food,drink and dessert at once.so that they can enjoy their meal at the same time we have to keep eyes on them if they want any thing else.thank you.

This is selling not training! Is like they want to put more on your bill! What restaurant is this?

Thanks for the video. People can get extra knowledge about the waiter/waitress job. But sorry to say 1 things. Waitress is righting by her right hand and why she is serving the food to the customer by left hand. This is a mistake that I judge. I am not commeting for any 1 . I am also a waiter in my job. I love to learn more about the waiters job. Thanks for the video. Wish to see more video in futer. Best of luck.