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Time Warner Cable looks to Apple to improve its terrible reputation
Time Warner Cable looks to Apple to improve its terrible reputation
Time Warner Cable doesn’t exactly have the best reputation. Its customer satisfaction is incredibly low, ranking second to last behind only Comcast in a survey taken last year. Its customer service is routinely criticized and it*tied with AT&T for the worst customer service in a**ther survey earlier this year. Its proposed merger is incredibly unpopular, with only 6% of consumers approving of the deal. This bad reputation is beginning to hurt TWC, too, as it lost 825,000 pay TV subscribers last year. Continue reading... المصدر: Forums Time Warner Cable looks to Apple improve its terrible reputation |
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