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-   -   Time Warner Cable looks to Apple to improve its terrible reputation (http://ww-vb.mine.nu/vb/showthread.php?t=251398)

rss 03-20-2014 04:51 AM

Time Warner Cable looks to Apple to improve its terrible reputation
 
Time Warner Cable looks to Apple to improve its terrible reputation
http://c2.bgr.com/2014/02/time-warne...gn-1.jpg?w=610Time Warner Cable doesn’t exactly have the best reputation. Its customer satisfaction is incredibly low, ranking second to last behind only Comcast in a survey taken last year. Its customer service is routinely criticized and it*tied with AT&T for the worst customer service in a**ther survey earlier this year. Its proposed merger is incredibly unpopular, with only 6% of consumers approving of the deal. This bad reputation is beginning to hurt TWC, too, as it lost 825,000 pay TV subscribers last year.

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